Phoenix Sports Program Terms and Conditions

Enrollment and Payment:

• Session Structure: Each session spans four weeks, comprising eight classes.

• Tuition Fee: The cost for each four-week session is $260, payable in full before the session commences.

• Full-Session Payments: Parents can register online as normal if they have not missed a class or want to reserve their slot on the roster.

• Full-Session Payment + Prorated Payment: If you make a full session payment (4 weeks) and are eligible for a prorated invoice from the previous session (1 class), then Phoenix Sports can refund you from the full-session payment made for the next session.

• Prorated Payments: Invoices will be issued through Shopify and must be settled prior to the start of the session.

 

Attendance and Roll-Over Policy:

• Missed Classes: Participants are permitted one roll-over per four-week session. If a class is missed, a prorated credit of $32.50 (calculated as $260 divided by eight classes) will be applied to the invoice for the subsequent session.

• Non-Accumulation: Roll-over credits are limited to one per session and do not carry over beyond the next session.

 

Refund and Credit Policy:

• Mid-Session Withdrawal: If a participant relocates or withdraws from the program mid-session, a refund will be provided for the remaining weeks. Alternatively, the remaining balance can be credited toward any other available Phoenix Sports program.

• Absence: Should a participant be unable to attend for any reason, upon request, a credit or refund for the missed classes will be issued.

• Refund Responsibility: Phoenix Sports is committed to processing refunds promptly upon request.

 

Program Adjustments:

• Schedule Changes: Phoenix Sports reserves the right to modify class schedules or content as necessary. Participants will be informed of any significant changes in advance.

• Session Cancellations: In the event that a session is canceled by Phoenix Sports, participants will receive a full refund or the option to credit the fee toward a future session.

 

Communication:

• Notices: All communications regarding attendance, withdrawals, or refund requests should be directed to [your contact email].

• Updates: Participants are encouraged to provide up-to-date contact information to receive timely notifications about the program.

 

By enrolling in the Phoenix Sports Program, participants and their guardians acknowledge and agree to adhere to these terms and conditions.