Cancellation and Refund Policy

Phoenix Sports Returns and Refunds Policy

Will my child's program be cancelled or relocated?
Phoenix Sports hopes that programs do not get cancelled but occasionally, we don’t get enough participants for the camps session. We have a minimum number of participants required for each camp, which vary of the camps participants age. We hope that once you sign up, you encourage your friends and other families to participate with your young athlete.  In the event that your Phoenix Sports session is cancelled due to low enrollment, you will be notified prior to the session's start and receive a full refund or a credit towards a future Phoenix Sports program. 
Phoenix Sports Relocation Policy:
Phoenix Sports programs do not change locations for single sport camps that are once a week. Phoenix Sports day camp programs that are week long camps, M-F, for summer, spring break, and holiday breaks. These may change locations based on registrations. If you are asked to change locations, you will receive a $10 refund for the inconvenience. You are also entitled to a full refund if you choose to not relocate and participate. 
What is the refund and cancellation policy?

*You must contact Phoenix Sports to begin a cancellation and refund process. 

Phoenix Sports has a 24 hour cancellation policy if you are asking for a full refund for a single camp or an entire camp set. 

Phoenix Sports will review each participants case if a full refund is requested for a single camp or a set of camps.  

Weather or uncontrollable situation cancelation policy:
If a single camp is postponed due to weather then the camp that is canceled will be added to the end of the camp group set. 

e.g. 8 camps starting 1/20 and ending 3/10. Camp #4 is postponed due to weather.  The canceled camp will be added to the end and the last day will be 3/17.

What if my child misses one session and I purchased a multiple session program?
*You must contact Phoenix Sports to begin a cancellation and refund process. 
Phoenix Sports camps are often continuous and once a sports camp set ends another will begin the following week. If you and your young athlete miss one camp and would like to make it up. You have the option to join the next set of camps to make up for the camp that you missed.