✅ Make-Up & Roll-Over Policy

2-Day/Week Families:

• You may roll over up to 2 missed classes per month.

• Rolled over days are not stackable month-to-month.

• Missed days can be applied as credit toward any Phoenix Sports program (including holiday camps).

• Each missed day = 4-hour credit. You can apply your credit until the full dollar amount is used.

 

1-Day/Week Families:

• You may attend a second day during the same or future week to make up a missed class.

• Just like the 2-day plan, only 2 make-ups per month are allowed, and they are not stackable.

 

No Prorating for Missed Days:

We do not prorate tuition for missed classes or apply unused days toward the next month.

 

Late Pick-Up Fees

There are NO late pick up fees, please try to be on time, but we understand that parent life is busy. 

 

🔄 Schedule Changes & Cancellation

• If your schedule changes and you can no longer attend Coastal Explorers but have already attended some days during the month:

  • You’ll receive a credit for the unused portion of the month.

  • This credit can be used toward any other Phoenix Sports program.

  • If you are unable to use your credit, we’ll issue a refund for the remaining dollar amount.

• You can add or subtract days from your membership at any time—just contact us, and we’ll send you an updated invoice and schedule. No penalties, no red tape.

📩 Easy Communication Promise

All adjustments—make-ups, credits, changes—can be handled with a quick text or email. No forms, no fees, no stress.